Privacy Policy

ThePersonalizationCo.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website at www.thepersonalizationco.com (“Website”), you agree to this Privacy Policy.

This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual (“Personal Information”), when you visit and/or use our Website, or when you purchase and/or use our products or services. This Privacy Policy does not apply to information about you collected by our affiliates or third party websites that may post links or advertisements on or otherwise be accessible from the Website. The information collected by these affiliates or third party websites is subject to their own privacy policies.

Collected Information

This section of our Privacy Policy describes the categories of information collected by ThePersonalizationCo.com.

  1. Information You Send To Us
    If you choose to provide us with Personal Information, such as by sending us an email or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information.
  2. Information About Your Transactions
    In addition, we collect your order information and purchase and payment history.
  3. Cookies and Similar Files
    Our Website uses “€œcookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored in an approved and standardized place on your computer. By transferring these cookies, ThePersonalizationCo.com assigns you a unique customer code and record locator. Information about your activity on our Website can then be included in your customer record, which is stored within the ThePersonalizationCo.com firewall. When you visit or return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies, some aspects of our Website, including our Shopping Cart, will not work properly.This Privacy Policy covers the use of cookies and similar files by ThePersonalizationCo.com only and does not cover the use of cookies and similar files by any third party advertisers or websites linked to the Website.

Use and Disclosure of Information

We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience.

In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the Personal Information and are not authorized to use it for any other purpose than completing their contractual requirements to ThePersonalizationCo.com. For example, as a part of the normal process of completing your purchase, ThePersonalizationCo.com may provide your Personal Information to a third party payment processor, such as Paypal, depending on your chosen method of payment. Please be aware that, because of the limitations of the systems used by some financial institutions, the statement you receive from your credit card or financial institution may show the name of a third party payment processor, such as Paypal, instead of or in addition to the ThePersonalizationCo.com name. In addition, we may share the Personal Information we collect with other companies with whom we have joint arrangements.

We may also disclose information, including Personal Information, we collect about you in other circumstances as required or permitted by law. For example, ThePersonalizationCo.com reserves the right to disclose Personal Information, including account information, when we believe such disclosure is appropriate to cooperate with an investigation of activities claimed to be unlawful, to enforce our Terms and Conditions, or to protect the rights or property of ThePersonalizationCo.com or others. In addition, it is possible that in the future another company may acquire ThePersonalizationCo.com or its assets. It is also possible that ThePersonalizationCo.com may partner with or purchase another company to continue to do business as a combined entity. In the event that this occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of ThePersonalizationCo.com’s assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.

Links To Third Party Products and Services

While you are visiting or using the Website, you may be presented with an opportunity to purchase third party products or services. These products and services are offered and supplied by independent companies not owned or operated by ThePersonalizationCo.com. If you click on one of the presented offers, you will be redirected to the site of the third party, and any information you provide in response to the offer will be collected and used by the third party and not by ThePersonalizationCo.com. Information you provide to the third party and any dealings you have with the third party will be governed by the privacy and other policies of that third party.

Communications from ThePersonalizationCo.com

If you do not want to receive e-mails from ThePersonalizationCo.com about products and services that may be of interest to you, this can be done by logging into €œMy Account,€ selecting Account Update, and updating your preference. You may also request to be added to our Do-Not-E-Mail list, and/or Do-Not-Call list, by emailing support@thepersonalizationco.com and indicating your preferences. Please be sure to provide your exact name, e-mail address, mailing address and telephone number(s) and the list or lists you would like to be included on (Do-Not-E-mail or Do-Not-Call). Even if you choose to be placed on one of these lists, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account.

Deactivation of Your Account

You may also request deactivation of your ThePersonalizationCo.com account by contacting Customer Service at support@thepersonalizationco.com and requesting account deactivation. Please note that some information may remain in our archived records after your account has been deactivated.

How to manage your account

If you wish to change your name, e-mail address, password, communication and/or opt-in preferences after you have registered, you can access your account by logging into My Account and selecting Account Details. You may also request these changes by contacting customer service at support@thepersonalizationco.com.

Website Security

We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website. When you establish an account at ThePersonalizationCo.com, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change the password as often as you wish by going to My Account and selecting “Account Details”.

ThePersonalizationCo.com authorizes only those persons who need to know Personal Information to administer your account, to provide or inform you about products and services, or to maintain, improve or administer our Website to access your Personal Information.

Changes to this Privacy Policy

This Privacy Policy was last modified on October 30, 2016. ThePersonalizationCo.com may revise this Privacy Policy from time to time by posting a revised Privacy Policy on our Website. We reserve the right to modify this Privacy Policy at any time, so please review it frequently.

Problems Signing In

Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our Website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please contact us at support@thepersonalizationco.com.

Order Confirmation

ThePersonalizationCo.com sends an e-mail notice confirming the acceptance of each order you place to the e-mail address you provided to us when signing up for a ThePersonalizationCo.com account. If you receive a confirmation for an order you did not place, please email us immediately at support@thepersonalizationco.com.

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