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FAQs

The Personalization Co is a privately owned company which specializes in personalizing and printing your words and memories on high quality products.

We offer a wide range of personalized products. We create and personalize canvases, posters, throw pillows, tote bags, mugs, and cell phone cases. Furthermore, we continually add new quality products to our site.

YES! 

We currently ship all our personalized products to the United States and Canada.

It depends where you are located. It typically takes us 3 – 6 business days after you place your order to fulfill (produce and ship) it. Then you have to add shipping times on top of that.
At checkout you will be able to choose your shipping method and the shipping duration will be displayed.

Most of our products have order tracking. Once your order is shipped we will send you an email with the tracking information for your order. You can then enter the information on the shipping courier’s website to find out when your order will arrive.

Please email us at support@thepersonalizationco.com and we will be happy to help you find where your order is.

If you have received a damaged product or a product that is not yours, please take a picture of the defect and send it to support@thepersonalizationco.com. We will respond with further instructions within 1 business day.

For more information please see our Refund Policy.

We pride ourselves with great customer service, great quality, and high customer satisfaction. We are always quick to help through live chat, email, telephone, and our facebook page.

We always try to keep our prices as low as possible without compromising our quality.

In addition, our easy-to-use online designer is one of the best in the world. That combined with our high quality products are sure to provide you with a great online gifting experience.

Free Standard USA Shipping on Orders Above $50 Today! Dismiss